Why are timed-entry tickets encouraged?
Out of concern for the safety and well-being of our visitors, staff, and larger community, the Pulitzer is open at a limited capacity. Timed-entry ensures that multiple people can experience the museum while also maintaining a safe environment. Bookings are staggered fifteen minutes apart, and staff will facilitate additional visitors between ticketed-groups up to the museum capacity. We encourage you to book your tickets in advance to ensure that space is available for your group.
Can you accommodate walk-in visitors?
Yes, walk-ins are welcome! To ensure that space is available for your group, however, we encourage you to book your tickets in advance online or by phone at 314 754 1848.
Why do I still need to wear a mask?
At this time, the Pulitzer is continuing to require masks for all visitors and staff over the age of two, regardless of vaccination status. This policy helps us provide the safest experience for everyone who enters the museum.
Why can’t I book a visit after a specific date?
Currently, we are only booking groups four weeks in advance. Check back each week for new available time slots.
What if I need to cancel or make a change to my reservation?
Please contact us at email@example.com or 314 754 1848 at least 24 hours in advance to cancel or update your reservation. There is no need to notify us in advance if there is a change in the size of your group as long as it does not exceed the six-person limit.
Do I need to print a ticket in advance?
No, there is no need to print a ticket before arriving for your reservation. To check-in, visit our information desk and simply provide the name of the person who made the reservation.
How are you cleaning the museum between guests?
High-touch areas such as bannisters, door knobs, stools, and elevator buttons are regularly sanitized. Deep cleaning is done by our facilities staff on a regular basis.
How are the bathrooms kept clean?
As with other areas of the museum, all high-touch surfaces in the bathrooms will be cleaned by our facilities team on a regular basis. Touchless faucets and soap dispensers have also been installed in each bathroom.
Is the courtyard open? Can I visit CAM next door?
Except in the event of inclement weather, the courtyard is open during museum hours and guests are encouraged to go outside and experience Richard Serra’s Joe. At this time, guests must enter through the front doors of each museum respectively. To make a free reservation at the Contemporary Art Museum St. Louis, visit their website here.
When will you have in-person events?
We are currently organizing a limited number of outdoor events that allow for safe social distancing practices. The majority of our programs will remain on virtual platforms, however. Check out our programs calendar or follow us on social media for details about upcoming events.
Is there any food or drink service at the museum?
The Pulitzer does not have a restaurant or cafe at the museum, and outside food and drink is not allowed in the galleries. Water fountains are available. Guests are encouraged to bring refreshments to enjoy before or after your visit. There are benches at Park-Like, across the street from the museum on Washington Boulevard, and picnic tables in the tree grove, located behind the museum along Spring Avenue.
For any additional questions, please email firstname.lastname@example.org.