Why are reservations required?
Out of concern for the safety and well-being of our visitors, staff, and larger community, the Pulitzer is opening at a very limited capacity and reservations are required. During our open hours, each 45-minute time slot is reserved for a group of 1–10 people to ensure that guests can experience the museum while also maintaining safe, social-distancing practices. Your group will be the only guests in the museum during your visit, thereby increasing the safety of your experience. For 45 minutes, the museum is yours!
Can you accommodate walk-in visitors?
No, reservations are required to visit the museum. We may be able to accommodate your group with a same-day reservation if there is a spot available. Please check the website for availability or contact us at 314 754 1848.
Why can’t I book a reservation after September 27?
This approach is a new experience for our visitors and for our staff. At this time, we are only accepting private reservations through September 27, 2020. More information about visiting the Pulitzer will be announced in the coming weeks. Please subscribe to our mailing list or follow us on social media for further updates.
What if I need to cancel or make a change to my reservation?
With our private reservations, there are a limited number of time slots available per day. Please contact us at firstname.lastname@example.org or 314 754 1848 at least 24 hours in advance to cancel or update your reservation. There is no need to notify us in advance if there is a change in the size of your group as long as it does not exceed the 10-person limit.
Do I need to print a ticket in advance?
No, there is no need to print a ticket before arriving for your reservation. To check-in, visit our information desk and simply provide the name of the person who made the reservation.
Why are masks required for visitors over 2?
To encourage the safest experience possible, the Pulitzer is following guidelines for mask usage set by the Centers for Disease Control and Prevention for mask usage. These recommend that everyone over the age of 2 wear a mask. For more information on CDC recommendations, visit cdc.gov.
How are you cleaning the museum between guests?
High-touch areas such as bannisters, door knobs, stools, and elevator buttons are fully sanitized between each reservation. Seating that is not being cleaned is marked with signage. Deep cleaning is done by our facilities staff on a regular basis.
How are the bathrooms kept clean?
As with other areas of the museum, all high-touch surfaces in the bathrooms will be cleaned between each visitor group and a deep cleaning will be done by our facilities team on a regular basis. Touchless faucets and soap dispensers have also been installed in each bathroom.
Can I still take photos at the museum? What about wedding photography?
Personal photography without a flash and extra equipment is welcome in the museum. Face masks must be worn at all times while in the museum, including in photos. Face masks are not required in outdoor spaces where social distancing can be maintained. Wedding parties of 10 or fewer people must make a reservation to enter the museum and are required to follow our health and safety guidelines.
Is the courtyard open? Can I visit CAM next door?
Except in the event of inclement weather, the courtyard is open during reservations and guests are encouraged to go outside and experience Richard Serra’s Joe. At this time, access between the Pulitzer and the Contemporary Art Museum St. Louis is not allowed through the courtyard entrances; new guests must enter through the front doors of each museum respectively. To make a free reservation at CAM, visit their website here.
When will you have public events?
All in-person events have been cancelled at this time. However, some programs will continue on virtual platforms. Check out our programs calendar or follow us on social media for details about upcoming events.
Is there any food or drink service at the museum?
The Pulitzer does not have a restaurant or cafe at the museum, and outside food and drink is not allowed in the galleries. Due to COVID-19 restrictions, water fountains will be out of service. Guests are encouraged to bring refreshments to enjoy before or after your visit. There are benches at Park-Like, across the street from the museum on Washington Boulevard, and picnic tables in the tree grove, located behind the museum along Spring Avenue.
For any additional questions, please email email@example.com.